Designing, Measuring and Reviewing Business KPI

By: Mr. Treasurex Melchior

Your business has many indicators that need to be monitored; each with their own relative units of measurement. Identifying, measuring and monitoring  KPI s can improve process efficiencies by leaps and bounds within a very short time. 

Program Content:

  • The importance of becoming effective, efficient as managers
  • How to systematically analyse the business or department to gain business acumen for setting relevant KPIs
  • The logic and benefits of identifying and measuring Key Business Activities
  • How to map business processes and understand the difference between Business Results Indicators (KRI) and their respective Drivers (KPI – Key Performance Indicators)
  • How to use a template for developing the Basis for Measuring each KPI effectively
  • How to consolidate KPI charts, design visual KPI dashboards and conduct performance reviews at management meetings
  • How to implement process reengineering techniques, corrective action plans and conduct productive cross-functional meetings for continuous improvement

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