Your business has many indicators that need to be monitored; each with their own relative units of measurement. Identifying, measuring and monitoring  KPI s can improve process efficiencies by leaps and bounds within a very short time. 

Program Content:

• The importance of becoming effective, efficient as managers
• How to systematically analyse the business or department to gain business acumen for setting relevant KPIs
• The logic and benefits of identifying and measuring Key Business Activities
• How to map business processes and understand the difference between Business Results Indicators (KRI) and their respective Drivers (KPI – Key Performance Indicators)
• How to use a template for developing the Basis for Measuring each KPI effectively
• How to consolidate KPI charts, design visual KPI dashboards and conduct performance reviews at management meetings
• How to implement process reengineering techniques, corrective action plans and conduct productive cross-functional meetings for continuous improvement