Managing Performance

By: Mr. Treasurex Melchior

How to set goals, facilitate progress and conduct appraisals

Program Content:

  • Understanding the purpose and process of managing performance
  • Setting up performance KPIs and Performance planing
  • Following a structure for successful monitoring performance and appraisal interviews at the end of the performance period
  • Revisiting performance agreements and review performance in an objective manner during the appraisal
  • The art of give constructive feedback
  • Identify development needs
  • Dealing with difficult situations during the performance interview
  • Set SMART targets for the proceeding year

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